1. Booking and Payment
1.1 Reservation: A reservation is confirmed only after the receipt of a deposit payment. Full payment must be made at least 7 days prior to the arrival date.
1.2 Payment Methods: We accept payments via credit card, bank transfer, or other agreed methods.
1.3 Cancellation Policy:
- Cancellations made on same day will receive a full refund.
- Cancellations made 3 days before the arrival date will receive a 50% refund.
- Cancellations made less than 1 to 3 before the arrival date are non-refundable.
2. Check-In and Check-Out
2.1 Check-In: Check-in time is from 3:00 PM. Early check-in is subject to availability and may incur additional charges.
2.2 Check-Out: Check-out time is by 11:00 AM. Late check-out is subject to availability and may incur additional charges.
3. Occupancy
3.1 Maximum Occupancy: The maximum occupancy for the villa is six guests. Exceeding this limit without prior approval may result in additional charges or termination of the rental agreement.
3.2 Guest Registration: All guests must be registered with the host. Unregistered guests are not permitted to stay overnight.
4. House Rules
4.1 No Pets: Pets are not allowed without prior approval.
4.2 Noise: Please respect the neighbors and keep noise to a minimum, especially between 11:00 PM and 6:00 AM.
4.3 Parties and Events: Parties and events are not allowed without prior approval.
5. Safety and Security
5.1 Personal Belongings: Guests are responsible for the security of their personal belongings. The host is not liable for any loss or damage.
5.2 Property Damage: Guests are responsible for any damage caused to the property or its contents during their stay. Costs for repairs or replacements will be charged to the guest.
5.3 Keys: Lost keys will incur a replacement fee.
6. Liability
6.1 Host Liability: The host is not liable for any accidents, injuries, or illnesses that occur on the premises. Guests must exercise caution and follow safety guidelines.
6.2 Force Majeure: The host is not liable for any failure to perform due to causes beyond their control, including but not limited to natural disasters, government actions, or other emergencies.
7. Termination
7.1 Violation of Terms: The host reserves the right to terminate the rental agreement without refund if guests violate any terms and conditions.
8. Governing Law
8.1 Jurisdiction: These terms and conditions are governed by the laws of Ghana. Any disputes arising from these terms will be resolved in the courts of Ghana.
9. Agreement
By booking a stay at Dramani Villa, guests agree to abide by these terms and conditions. Failure to comply may result in additional charges or termination of the rental agreement.
Contact Information:
For any questions or concerns regarding these terms and conditions, please contact us at:
- Phone: +233 53 141 1481
- Email: info@dramanivilla.com